Return and Refund Policy

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the damaged condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Raise a request within 24 hours.

To start a return, you can contact us at info@immbo.in

Please note that returns will need to be sent to the following address:

BHARAT BHAISHAJAYASHALA PRIVATE LIMITED,
C-15, Mandir Marg, Turner Road, Clemant Town,
Dehradun, Uttarakhand, 248002

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@immbo.in

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like bulk orders.

Exchanges

If approved, exchange of products will be processed, and exchange products will be delivered within 2 days from the time/date of approval.

Replacement

If approved, replacement of products will be processed, and replaced products will be delivered within 2 days from the time/date of approval.

Refund Policy

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 7 business days have passed since we’ve approved your return, please contact us at info@immbo.in